Hey, I'm Jackson — the person behind Kratom Journal. I work a day job in construction and build this app in my free time, so I read every email personally. Replies usually come within a couple of days.
Subscriptions are managed by Apple. Open the Settings app on your iPhone → tap your name at the top → Subscriptions → Kratom Journal → Cancel Subscription. Your access continues until the end of the billing period.
Open Kratom Journal, go to Settings, tap the upgrade/manage subscription option, then tap Restore purchase. Make sure you're signed into the same Apple ID you used when subscribing.
Yes. Everything is stored on your device. Nothing is uploaded to a server we run. See the privacy policy for the full breakdown.
In the app, open Settings → Backup. You can save a JSON backup file or export a CSV. iOS device backups (iCloud/iTunes) also include the app's local data.
Please email me. As a fellow user, your feedback is what shapes the next update.
Kratom Journal is a self-tracking tool, not medical advice. If you or someone you know needs help with substance use, please call the SAMHSA National Helpline: 1-800-662-HELP (4357) — free, confidential, and available 24/7.